Firing on All Cylinders

Author(s): Jim Clemmer

SECONDHAND BOOKS | BUSINESS

This is a practical book aimed at all executives and managers who wish to lead their organizations to higher levels of performance. The author argues that, in order to improve the quality of a company's products and services, a radical new closeness to customers and a higher level of employee-management partnership are required; and that companies must do more than train their staff - they need to follow the path of cultural change and build an environment that encourages strong service and quality.

1993. Revised edition. A fine, unmarked copy.

$12.00(AUD) RRP $36.11(AUD)

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Product Information

General Fields

  • : 9780749912314
  • : Piatkus Books
  • : Piatkus Books
  • : July 1993
  • : ---length:- '23'width:- '16'units:- Centimeters
  • : books

Special Fields

  • : 658.1
  • : Paperback
  • : Jim Clemmer
  • : 304